How we collect, use, and protect your personal information.
When you make a booking, subscribe to our newsletter, or contact us via WhatsApp, we collect personal information such as your name, email address, phone number, and reservation details. We only collect information that is necessary to provide you with a premium experience.
We use your data strictly to process your bookings, communicate regarding your stay, send exclusive offers (if you have subscribed to our newsletter), and improve our services. We do not sell, rent, or lease your personal data to third parties.
Our website uses cookies to enhance your browsing experience, remember your language preferences, and analyze site traffic anonymously. By using our website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.
We share your information only with trusted service providers strictly necessary for facilitating your stay (such as property managers or concierge services). We employ industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure.
You have the right to request access to the personal data we hold about you, request corrections to any inaccuracies, or ask for the deletion of your data from our systems. To exercise these rights, simply contact us via email or WhatsApp.